Privacy Policy

1. Introduction

Genesis is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identification: Name, email address, phone number
• Professional information: Social media profile links, reasons for attending
• Preferences: House/track preferences for event participation
• Payment information: Card details (processed securely via Stripe)

3. How We Use Your Information

We use the information we collect to:

• Process and manage your day pass applications
• Communicate with you about your application status
• Send follow-up communications if you don't complete your application
• Provide information about Genesis events and related opportunities
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third parties that help us operate our services (e.g., payment processors, email services)
• Event partners: As necessary to facilitate your participation in Genesis events
• Legal compliance: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe and is not stored on our servers.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of promotional communications
• Withdraw consent where applicable

To exercise these rights, please contact us at hello@genesisprogram.com.au

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyse usage patterns, and personalise content. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@genesisprogram.com.au